Creating quick answers to an Instagram business profile

Instagram offers business profile users the ability to set up quick responses as a way to accelerate communication with followers and customers. This feature is useful for anyone who receives a large volume of daily messages that can be replicated in the standard way, such as "Thanks for the compliment!" Or "Our team will review your suggestion".

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Content is associated with a shortcut word that, when typed into a conversation, causes the text to appear automatically. Here's how to enable and use the feature and make it more dynamic to communicate with your followers on Instagram.

How to view Instagram Direct messages from the PC

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Step 1. Open Instagram as usual and go to the blue arrow icon in the upper right corner to access Direct messages. In the Message Box, enter into any conversation;

Go to Instagram Direct

Step 2. With the chat open, tap on the symbol for a dialog box next to the text box. The Quick Messaging window will appear on the screen. Tap on it to read all the content;

Go to the Instagram dialog icon

Step 3. Now touch the "+" icon in the upper right corner of the app. Next, type in the "Message" field the quick text you want to include in Instagram Direct;

Choose the text you want to save on Instagram

Step 4. In the "Shortcut" field, choose the word that will condition easy access to the fast response being saved at the moment. This word, when typed alone in a message, will be replaced with the desired text. End the process on the check icon in the upper right corner of the display.

Save the quick response on Instagram

Sending a quick reply

Step 1. Open Instagram and go to the blue arrow icon in the upper right corner to access Direct messages. Then enter the conversation in which you want to send the default response;

Go to Instagram Direct

Step 2. In the message box, type the word chosen as a shortcut, which in our example is "Thank you". When finished, the dialog balloon will turn blue. Touch it so that content saved as a quick reply appears in the text box automatically. Go to Send to forward the content.

Enter the word shortcut in Instagram

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