Disabling TIM mailbox

TIM's more than 56 million customers have the mailbox function enabled by default on their telephone lines. When receiving a call, the consumer can direct whoever calls the system that records the message. For those who do not like the tool, however, the following tutorial shows how to disable TIM's mailbox.

The procedure was performed on a Moto E4 with Android 7.1.1 (Nougat), but the tips are also valid for iPhone users. In short, they still remove the annoying voicemail alert that smartphones often display in the notification area.

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Step 1. Go to and log in. You must provide your phone number with a four-digit DDD and password. If you do not know your password, touch "I forgot my password" to receive the code by SMS.

Sign in to your TIM account

Step 2. After logging in, touch the menu button in the upper right corner of the page. Go to "Services" and then "Activate / Deactivate Services".

Access service options

Step 3. Finally, uncheck "Mailbox" and touch "Save". The TIM answering machine will be turned off.

Disabling TIM mailbox

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