An I / O device error (abbreviation for "Input / Output") can occur with external and internal HD, SD card, pendrive and other units connected to the PC via USB, as well as CD or DVD. The problem occurs when the user attempts to read, copy, or write data to a device by issuing a screen failure message that prevents the continuation ("The request could not be performed due to an I / O device error").
Fortunately, bugs of the type do not cause concern and can be bypassed with relative ease on the Windows PC. Here are four different solutions to this error in the following tutorial.
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1. Check cables and ports
The first step in solving the problem is to check for a bad connection or defect in the device's USB cable or the PC's input. To discard any hardware problems, test other computer USB ports and use new cables. If Windows continues to display the error message, go to the next step.
2. Update the drivers
Outdated drivers can cause conflicts between the operating system and the USB component of the machine. Before proceeding to more specific solutions, make sure that Windows is properly upgraded, preferably with Windows Update enabled to run automatically. An alternative is to use automation programs for drivers, such as Driver Booster.
3. Recover files with a utility
If the error message persists when using a storage device on your PC, opt for a solution offered by a third party, such as the EaseUS Data Recovery Wizard.
Step 1. Connect the disk, card, or thumb drive to the computer. Open EaseUS and, in the initial screen of the program, select the connected device in the PC and click "Scan" to start the scan.
Run a scan on the device using EaseUs
Step 2. After a few minutes of scanning, select the identified files and click "Retrieve." Then, just choose a destination folder to get the data retrieved from the drive. Then test the device one more time to check if the problem has been eliminated from the device.
Select the files on the problematic device and click on Retrieve
5. Fix at the command prompt
Now that the files have been recovered, it is recommended that you use the native Windows tool to find a solution to the storage drive problem.
Step 1. Connect the flash drive, card or HD to the PC and open the start menu. Search for "cmd" and open command prompt as administrator.
Run as administrator by right-clicking on the command prompt
Step 2. Enter the command "chkdsk / f / r / x" (without quotation marks) and include at the end the letter assigned to the attached storage device, followed by a colon. If there are errors in the device sectors, the wizard will try to conduct automatic solutions.
Use the chkdsk command to check and troubleshoot the disk connected via USB
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