If your iPhone screen starts to show problems, be aware that there are procedures that can resolve the situation before taking your phone to a service center. Certain bugs in iOS or even a lack of battery can cause display malfunction. That's why Apple itself, in its support area, offers a number of tips to its users.
Below, TechTudo has separated the main types of problems found on the iPhone screen and step-by-step to resolve them. If none of the options works, it is best to contact an Apple store, so they can perform the repair of the smartphone.
See how to troubleshoot iPhone screen problems
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1. If the iPhone screen does not respond to touch
If the iPhone screen is "locked", ie the user rings, but the device simply does not respond, one of the solutions is to force the device to reboot.
Here's how to perform the procedure on each version of iPhone:
On an iPhone X, iPhone 8 and iPhone 8 Plus
Step 1. Quickly press and release the volume down button. Then do the same with increase.
Step 2. Press and hold the side button until the Apple logo appears on the screen.
On an iPhone 7 or iPhone 7 Plus
Simultaneously press the side button and the volume down button for 10 seconds. The Apple symbol should appear next.
On an iPhone 6s and earlier
Press the Home button and the upper (or side) button for 10 seconds, until the Apple logo appears on the screen.
Button on right side of iPhone
2. If the iPhone screen is black
Step 1. Connect the charger to the phone and let it charge for up to one hour. In a few minutes, a charge symbol should appear to you.
Step 2. Wait for the set time until the screen turns on again.
I left the iPhone charging for an hour
Get Apple Technical Support
If none of the above solve the iPhone problem, it is best to seek Apple technical assistance so that the professionals can make the correct diagnosis. Consumers can go to their own physical stores, located at Morumbi Shopping, in São Paulo, and in the Village Mall, in Rio de Janeiro, or contact the service at the following number: 0800-761-0880.
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