TV connects but does not appear picture? See possible causes and how to solve

If your TV turns on but stays on the black screen rather than displaying the image, be aware that there are a few ways to diagnose the problem and try to solve it. Bad contact in cables and inputs and configuration errors are some of the most common causes for this situation. However, the case can also be more serious, such as defects in the LED system, for example.

To help solve this type of problem, TechTudo has listed below some tips. Still, it is important to note that if none of these work, it is most advisable that you seek technical assistance from the manufacturer.

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Bad contact in cables or problems with adapters

One of the most common problems is the malfunction of the cables and possible adapters used in television. If any of them are defective, it is quite possible that this is preventing your television from working correctly - in this case, leaving it with the screen completely black.

So it's worth testing these same cables on another TV - or doing the opposite: changing the TV cables. Once this is done, it will be possible to find out if the problem is even in these gadgets or not.

Check that the cables are working correctly

Problem with LED system

Another defect that prevents the TV screen from displaying content properly is in the LED system. As all the "lights" are interconnected, if only one of them is in trouble, it is enough for all the others to show playback errors. In some cases, they may stop working completely.

For this situation, the difficulty is somewhat greater: if, in diagnosing the problem, the conclusion is that the defect is actually in one of the LEDs, the user must take the TV to the stand. Depending on the price of the repair, it may be more valid until you buy another television. If this is your situation, it is worth checking the best prices on Compare.

Configuration Errors

Many televisions usually come from the factory with a feature called "Energy Saving." As its name suggests, its function is to decrease the power consumption of the TV. One of the ways this light-saving feature is turning off the TV's video mode. Thus, when this function is activated, the television will only play the audio.

Because the feature is not as well known by users - and is not always so easy to find in the TV settings - the function actually gets in the way of some people. Therefore, if you are experiencing this situation, look in the "Settings" of your device for "Energy Saving" and deactivate.

Make sure the TV is set up properly

Faulty TV inputs and outputs

This problem may seem obvious, but it may also go undetected by some users. With the time of use, the inputs and outputs of the television may begin to show defects. This can occur because of accumulated dirt or pieces of cables that get stuck, for example.

For this reason, since devices usually have more than one video input and output, it is worth testing the same cable on other inputs. This way, the user can be sure whether or not the problem is on the HDMI ports of the device.

Call for service

Finally, if none of the above tips solves your problem, it is best to seek expert technical assistance - and preferably from the television manufacturer. In this way, a more correct analysis can be made of what the real defect of the TV is.

In general, this contact with the assistance can be done via telephone, email, chat or even in the social networks of the manufacturers. If you can not communicate with the company, make a registration and write in the Reclame Here is a good option - usually, companies return with an answer in a few days.

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