How to recharge credits by Caixa Econômica
Caixa Econômica Federal account holders have the option of recharging cell phones. The action, available through internet banking and the free app from the iPhone bank (iOS) and Android, is ideal for people who need to recharge credits on cell phones without leaving home or from anywhere using a smartphone. The recharge amount is automatically charged to your checking account or user savings, not your credit card.
In order to access internet banking and the bank application, users should contact the call center or go to an agency for instructions on how to access the platform first.
The platform works with recharges on operators Claro, Oi and Tim. To test the feature, we use an iPhone 7 upgraded with the iOS 11 operating system.
Tutorial shows how to recharge the cell by the services of Caixa Econômica Federal
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On the cellphone
Step 1. Open the application and touch the "Mobile Phone" option. Then choose "Recharge Phone".
Way to find the option to recharge mobile in the Caixa Econômica Federal app
Step 2. In "Mobile and Fixed", enter twice the area code and the cell number you want to recharge. Touch "Continue".
Action to add a cell number to reload in the Caixa Econômica Federal app
Step 3. Touch the "Operator" option and choose the company that you are a customer. To proceed, touch "OK".
Action to choose a mobile operator to add credit through the Caixa Econômica Federal
Step 4. With your chosen carrier, tap the "Continue" button. Under "Recharge, " set a credit amount and touch "OK."
Action to set a recharge value on the mobile by the Caixa Econômica Federal app
Step 5. To prepare the purchase, touch "Continue". Once this is done, use your digital signature from the bank and tap the "Confirm" button to purchase credits for the mobile phone.
Action to confirm the purchase of credits for the mobile phone through the Caixa Econômica Federal app
On the computer
Step 1. Access your internet banking and click on the "Cell Phone" option.
Action to access the mobile banking options in Caixa Econômica Federal
Step 2. Access the option "Mobile and Fixed".
Option to recharge in cellular or fixed telephones in the internet banking of the Caixa Econômica Federal
Step 3. Enter the phone number you want to reload twice and click the "Continue" button.
Action to define a mobile number to make recharges in internet banking Caixa Econômica Federal
Step 4. Choose one of the carrier options to continue with the procedure.
Options for mobile operators working on the internet banking platform of Caixa Econômica Federal
Step 5. Set the recharge value and click the "Continue" button.
Action to define a cellular recharge in internet banking Caixa Econômica Federal
Step 6. Enter your electronic signature using the virtual numeric keypad. Once this is done, click on the "Confirm" button to complete the procedure.
Action to finalize a cellular recharge through internet banking of the Caixa Econômica Federal
Use the tip whenever you need to recharge your cell phone or a close person using Caixa Econômica Federal's services.
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