Contacting Philips technical support is a very important option for consumers. There are some problems and situations that only the manufacturer's support is able to solve.
To help the user communicate with the company, TechTudo listed below the most effective ways to contact Philips. See which option is most interesting for you and make the contact. It is worth mentioning that, if your attempts are unsuccessful, "Reclame Here" may also be a good option.
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See how to contact Philips technical support.
By the official website
The official Philips website has an exclusive support page. Here you can choose which type of product you would like help with: "Sound and Image", "Care for Mom and Babies", "Products for PC, Tablets and Phones", "Personal Care" and "Products for the home ". The step by step is very intuitive and it is enough that the person select the category and continue browsing until you find the model of the device.
On this page, you also have access to customer service, product manuals, and FAQ (frequently asked questions).
Philips official website support page
Philips makes two contact numbers available. The calls are made from Monday to Friday (from 8am to 8pm) and on Saturdays (from 8am to 1pm).
- For consumers in Greater São Paulo: (11) 2121-0203
- For the rest of Brazil: 0800-701-0203
By social networks
Philips Brasil is present in the main social networks used by people on a daily basis. However, for consumer service, the two most common are Facebook and Twitter, both with the profile of @PhilipsBrasil.
In the two social networks, the option to get in touch with the company is very easy to find: on Facebook, "Contact Us"; on Twitter, "Message". Just select the option and write to them.
Now, if the user has an interest, the Philips YouTube channel also has some interesting and explanatory videos about the products. The profile follows the same: @PhilipsBrasil
Facebook from Philips
By Claim Here
However, if none of the above has been effective in contacting the manufacturer's service department, you can also contact Philips by calling "Claim Here". For this, just make a registration on the website and then write your complaint.
The response time is usually a few days after the company's complaint and notification is posted. Always try to explain in detail the problems that have occurred with the company.
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