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How to consult Oi's balance

Checking Oi's prepaid mobile balance is a simple task. The carrier, with almost 39 million customers, offers the MyOi app, in addition to the traditional channels of self-service over the phone, so users can conduct the consultation without any problem.

In this tutorial, find out how to check your credits and bonus balance on Oi. Remember that the following procedures, although they may vary according to the brand of your phone, are valid for both iPhone and Android.

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Check Android's balance on Android

Step 1. Open your phone's dialer (Phone app) and dial the number * 880 #. Remember that on devices with two or more chips, you need to select the Oi chip.

Open the phone application and call the number * 880 #

Step 2. After you place the call, a list of options appears on the screen. In the field indicated, enter the number corresponding to the "Balance" option (2) and confirm.

Step 3. The following window will display your credit balance, followed by the recharge expiration date. To leave this screen and complete the procedure, press the "OK" button in the window or the "Back" key on the device.

Check iPhone balance on iPhone

Step 1. Just like in the previous procedure, start by opening the phone app on your iPhone and call the number * 880 #.

First, open the phone application and call the number * 880 #

Step 2. After viewing the list with the available options, touch the "Reply" button. Then enter the number corresponding to the "Balances" option and confirm your command by touching "Reply" again, this time at the top of the screen.

Step 3. The balance of credits and bonuses for your number will be displayed on the screen. Press the "Discard" button to exit this screen.

You can see your credit balance and other promotional balances of your number

Consult balance on app My Hi

Compatible with Android and iOS, the MyOi application is yet another way for users to check their credit with their carrier and even recharge. To check your balance from the app, follow the steps below:

Step 1. Open the application and grant all necessary permissions, if this is the first time you run it. On the next screen, select the "Pre and Control" option.

Step 3. Enter the DDD of your region and the number of your line Hi. When done, tap the "Enter" button.

Step 4. Wait for a few seconds until the verification code is sent to your number and automatically identified by the app. The My Oi app will be ready for use, indicating your credit balance already on the home screen.